StickyTier
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Pricing

One engine. Three sizes of it.

The same engine on every plan. What changes is how many members and orders it needs to hold, and which of the extras below it includes.

The same engine on every plan; each card says what it leaves out. Your first plan starts with 7 days free.

Prices exclude GST. GST and any other applicable taxes are charged in addition where they apply.

What the platform does.

Every plan runs the same ledger, portal and rules engine. Each card above says what it leaves out; everything else is in.

  • Reward ledger

    Append-only and enforced by the database, with balances that always equal a replay.

  • Earn rules

    By segment, tier or category, with caps and six release timings, from immediate to after the return window, plus manual approval.

  • Tiers

    Up to ten, hybrid criteria, grace periods and soft-landing downgrades.

  • Referrals

    Codes and links, both-side rewards that wait for a real purchase, and a fraud queue.

  • Redemption

    Shopify discount codes and store credit — fixed, member-chosen or automatic.

  • Member portal

    Wallet, history, referrals and privacy, branded and on your own domain.

  • Expiry

    Fixed-window, end-of-period, inactivity or tier-linked, with reminders before anything lapses.

  • Campaigns

    Time-boxed multipliers and bonuses with budgets that pause themselves on a hard cap.

  • Liability forecasting

    What the programme owes, reconciled against the ledger to the cent.

  • Public API

    Scoped keys, rate limits, outbound webhooks and a sandbox test mode. API docs

  • Program simulator

    A 24-month cohort model with best, base and downside bands before you commit.

  • Import & backtest

    Bring a Smile or LoyaltyLion export across, replay your own rules against real history.

Questions worth answering before you sign up.

What counts as a member?
A member is a shopper currently enrolled in the programme. Prospects never count. A prospect is a customer we've only seen through an order, backfill or CSV import and who hasn't joined. Shoppers who opted out or were deleted/redacted also don't count. This is the number the plan limit meters.
What counts as an order?
Every live order we receive from your store or through the API in a calendar month (UTC), whether it earned anything or not, counted by the day it reaches us. It counts from the day your programme started: order history you bring in — a CSV, or the optional import of Shopify orders from before you connected — never counts. The count resets on the 1st.
What happens if I go over?
Your programme is never switched off for going over, and members already in your programme keep earning and redeeming as normal. Over the member limit, new sign-ups pause straight away — joining from your rewards page, automatic sign-up from a Shopify customer account and adding members through the API — until you upgrade. Orders from shoppers who have not joined yet still earn, held for them. Over the monthly order limit, orders keep earning. After 7 days over it, your team cannot add rules, raise earning rates, give manual credit or import until you upgrade or the count resets on the 1st of the month. The billing page recommends the plan that fits.
Can I change plans later?
Yes, in either direction. Your programme, rules and every ledger entry carry across untouched. If a smaller plan leaves out a feature you were using, that feature pauses and everything you set up waits for you; nothing is deleted. On Shopify an upgrade applies once you approve it; a downgrade starts at your next billing date. If you are over the smaller plan's member limit, new sign-ups pause until you are back under it.
How am I billed?
On your Shopify invoice if you install through Shopify, so it sits alongside everything else you already pay for. Stores not on Shopify are invoiced directly by us, monthly in advance. Your first plan starts with 7 days free. Prices exclude GST. GST and any other applicable taxes are charged in addition where they apply.
Which currencies does it work in?
Any currency your store sells in. On Shopify the programme takes your store's currency automatically at install; otherwise you choose it when the programme is set up. Every tier, reward and report is then in that currency. The plan prices above are what StickyTier charges you: in rupees if Shopify bills your store in rupees (or, for accounts we invoice, if your programme runs in rupees), and in US dollars otherwise.
What happens to my data if I leave?
You can export everything — members, ledger, referrals — at any time, on any plan, including while the programme is switched off for want of a plan. Without an active plan the programme is switched off, members' side included. After a Shopify store uninstalls, members' personal data is erased after 30 days and the programme deleted after 90. See the terms for the detail.