Loyalty · Tiers · Referrals

Loyalty your finance team can actually trust.

Run points, membership tiers, and referrals on Shopify or any commerce stack — on top of an append-only reward ledger that never double-pays, reverses cleanly on refunds, and lets you change the rules without waiting on a deploy.

Get started See what’s inside

On Shopify? Install StickyTier from the Shopify App Store. Not on Shopify? Request access.

240 orders/min: for 30 min — zero ledger anomalies
to the cent: liability reconciles against the ledger
10 tiers: hybrid criteria, soft-landing downgrades
one session: connect a store and launch

Why it’s different

Most loyalty tools are either too simple or a developer project that never ends.

StickyTier keeps business rules in configuration and transaction behavior in a common engine. You define who earns, what they earn, when it becomes spendable, when it expires, how it’s redeemed, who qualifies for each tier, and how referrals pay out. The platform evaluates every rule and keeps the reward ledger correct — under refunds, cancellations, partial returns, duplicate webhooks, and two-device checkouts.

Every reward movement is a ledger entry. Balances are derived, never hand-edited. Changes to rules and settings are versioned and recorded in an audit log. That’s what makes the numbers something your finance team will sign off on.

Everything in one platform

A complete loyalty and referral stack — configured, not coded.

Which of these each plan includes is on the pricing page.

Earning rules

Fixed or percentage rewards, per-order/day/member caps, budgets, category and segment targeting (new, returning, lapsed, tier). Six release timings — immediate, paid, fulfilled, delivered, after the return window, or held in a manual-approval queue.

Membership tiers

Up to ten levels on spend, points, or order count — alone or combined — over rolling, calendar, or custom windows. Instant upgrades, grace periods, soft-landing downgrades, tier benefit flags your storefront can read.

Rewards & redemption

Discount codes, percent-off, free shipping, free product, plus store-credit and service rewards with a manual fulfilment queue. Soonest-expiring points are spent first, voucher TTLs, single-use codes that return their value if unused.

Referrals & fraud

Codes and links, both-side rewards paid only after the friend's first paid order clears the return window, limits, and automatic holds for self-referral, shared identity, rate spikes, and refund-heavy advocates — worked from an audited queue.

Change governance

Draft → preview against your order history → publish → roll back. Conflict detection, a margin guardrail, optional second-admin approval, and enrollment holdouts that measure incremental gross margin before reward cost.

Analytics & liability

Enrollment, redemption, breakage, and a 12-month liability forecast from your live ledger — plus a cent-exact accounting export your finance team can reconcile.

Shopify + open API

Native Shopify — live earning, refund clawback, discount codes, storefront blocks, in whatever currency your store sells in. Any other stack uses the same engine through the /v1 API with signed webhooks and a sandbox test mode. Read the API docs.

Members & trust

Email + mobile identity, guest earnings that claim on signup, duplicate detection with audited merges, a rewards page on your own domain, and plain-language history for every reward.

Built to be trusted

Per-tenant isolation, an append-only ledger guarded at the database, encrypted secrets and backups, an audit log of changes to rules and settings, and idempotent processing.

From signup to live

Live in one onboarding session.

1
Connect
Install on Shopify, or connect through the API once we've set up your account. Publish your terms and privacy — signups open the moment both are live.
2
Configure
Name your reward currency, set earning rules and tiers, define rewards and referral payouts. Preview a rule’s cost against up to 12 months of order history you import.
3
Publish
Ship the programme with conflict checks and, if you want it, a control group (10% of new members by default) to prove the lift.
4
Measure
Watch balances, tier movement, redemption, and forecast liability — and change any rule without a deploy.

Security that holds up to a real look.

Row-level tenant isolation, with least-privilege database roles
Append-only reward ledger guarded at the database
Backups encrypted before they leave the box
Content-Security-Policy, HSTS, and encrypted third-party tokens
Idempotent processing — no double rewards on replayed events
Versioned, logged changes to rules and settings

Give your best customers a reason to come back.

Start a programme today. Install on Shopify, or connect through the API once we've set up your account, and keep every reward accounted for.

Get started Read the docs