Loyalty · Tiers · Referrals

Loyalty your finance team can actually trust.

Run points, membership tiers, and referrals on Shopify or any commerce stack — on top of an append-only reward ledger that never double-pays, reverses cleanly on refunds, and lets you change the rules without waiting on a deploy.

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Live in one onboarding session · No engineering required · Shopify-native + open API

240/min: orders sustained, zero ledger anomalies
to the cent: liability reconciles against the ledger
10 tiers: hybrid criteria, soft-landing downgrades
one session: connect a store and launch

Why it’s different

Most loyalty tools are either too simple or a developer project that never ends.

StickyTier keeps business rules in configuration and transaction behavior in a common engine. You define who earns, what they earn, when it becomes spendable, when it expires, how it’s redeemed, who qualifies for each tier, and how referrals pay out. The platform evaluates every rule and keeps the reward ledger correct — under refunds, cancellations, partial returns, duplicate webhooks, and two-device checkouts.

Every reward movement is a ledger entry. Balances are derived, never hand-edited. Every configuration change is versioned and audited. That’s what makes the numbers something your finance team will sign off on.

Everything in one platform

A complete loyalty and referral stack — configured, not coded.

Earning rules

Fixed or percentage rewards, per-order/day/member caps, budgets, category and segment targeting (new, returning, lapsed, tier). Six release timings — immediate through delivered, plus a manual-approval queue.

Membership tiers

Up to ten levels on spend, points, or order count — alone or combined — over rolling, calendar, or custom windows. Instant upgrades, grace periods, soft-landing downgrades, tier benefit flags your storefront can read.

Rewards & redemption

Discount codes, percent-off, free shipping, free product, plus store-credit and service rewards with a manual fulfilment queue. FIFO consumption, voucher TTLs, single-use codes that return their value if unused.

Referrals & fraud

Codes and links, both-side rewards, delivery-gated crediting, limits, and automatic holds for self-referral, shared identity, rate spikes, and refund-heavy advocates — worked from an audited queue.

Change governance

Draft → preview against your real history → publish → roll back. Conflict detection, a margin guardrail, optional second-admin approval, and enrollment holdouts that measure incremental profit.

Analytics & liability

Enrollment, redemption, breakage, and a 12-month liability forecast from your live ledger — plus a cent-exact accounting export your finance team can reconcile.

Shopify + open API

Native Shopify — live earning, refund clawback, discount codes, storefront blocks. Any other stack uses the same engine through the /v1 API with signed webhooks and a sandbox test mode.

Members & trust

Email + mobile identity, guest earnings that claim on signup, duplicate detection with audited merges, a member portal on your own domain, and plain-language history for every reward.

Built to be trusted

Per-tenant isolation, an append-only ledger guarded at the database, encrypted secrets and backups, full audit history, and idempotent processing proven under sustained load.

From signup to live

Live in one onboarding session.

1
Connect
Install on Shopify or drop in an API key. Publish your terms and privacy — signups open the moment both are live.
2
Configure
Name your reward currency, set earning rules and tiers, define rewards and referral payouts. Preview cost against last year’s orders.
3
Publish
Ship the program with conflict checks and, if you want it, a 10% control holdout to prove the lift.
4
Measure
Watch balances, tier movement, redemption, and forecast liability — and change any rule without a deploy.

Security that holds up to a real look.

Row-level tenant isolation on a least-privilege database role
Append-only reward ledger guarded at the database
Backups encrypted before they leave the box; keys held offline
Content-Security-Policy, HSTS, and encrypted third-party tokens
Idempotent processing — no double rewards on replayed events
Complete audit history for every config change and adjustment

Give your best customers a reason to come back.

Start a program today. Connect your store, launch in a session, and keep every reward accounted for.

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